We offer a 14-day exchange guarantee and a 7-day return guarantee. If the return or exchange is due to our fault, we will cover the associated shipping costs. Our dedicated customer service team is here to ensure your satisfaction and address any concerns promptly.

We offer global shipping through collaborations with various shipping and air freight companies. Upon successful order placement, we will process your order within one day. Depending on the shipping service you choose, your package will arrive at your specified delivery address within 5-14 days. We strive to provide timely updates on your shipment status for your convenience.

Absolutely! We offer comprehensive customization options for all our products, including:

1.Replacement of materials and gemstones, adjustment of product packaging to suit your budget

2.Laser engraving on metal products, printing and painting on regular products, and customized outer packaging to meet your personalization needs or add your brand logo.
3.Additionally, we provide one-on-one online consultation with our experienced designers to assist you in making any desired modifications to the product details.

If you own a store or a company that requires regular bulk purchases, upon verification of your identity, we will assign a dedicated customer service representative to you. We offer wholesale prices and partner discounts, as well as priority shipping and secondary quality inspection services for your orders. We are committed to providing you with the best possible value and service.

Please register on our website, and we will send you the latest product catalog monthly, along with holiday discount information and blessings. Additionally, we will notify you in advance of any promotional discounts or sales events to help you save time and make informed purchasing decisions. Your satisfaction is our top priority, and we are committed to keeping you informed and up-to-date with our latest offerings.